Misleading Product Info and Shameful Customer Support10 of 11 people found the following review helpful
Purchased two items from this site (Alien Xenomorph, and Chestburster). Product details and FAQ both indicated theat all kits shipped in their retail boxes. It wasn't until I reached the end of checkout that I was blindsided by a substantial additional cost to receive the products in their retail boxs, contrary to the information provided upfront. Seller seemed irritated that I pointed out this inconsistency. Bait-and-switch tactics are bad for business. I will not be purchasing from this site again.