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Return Policy

Thanks for shopping at BuildingToyStore.com

If you are not entirely satisfied with your purchase, we're here to help. 

Our return policy is hassle free. You'll have a full 15 days to return our building toys if you aren't satisfied with them, for virtually any reason (for example, your kids doesn't like it, your girl friend / boy friend doesn't like it, or even your dog / cat / parrot doesn't like it).

Returns

To be eligible for a return, please contact our customer services team first and return the item with all parts and accessories and instructions in good condition. 

Your item needs to have the receipt or proof of purchase (for example: your invoice, or PayPal trasaction ID.).

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

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