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Stating my own experience, they are honest .. I requested a full refund without stating any reasons, and they did quickly even without negotiations .. I would add that I requested the refund before receiving the toys I ordered and it was smooth enough to thank them here about it. My order was -BTW- 240 Euros worth!
I read many bad reviews about them, mostly about the customer service, so I wish they are going to work on improving that .. Other than that just keep enough time ahead of the event you are ordering for (two months or more), and that's it .. But don't avoid them worrying about being deceived.
I read many bad reviews about them, mostly about the customer service, so I wish they are going to work on improving that .. Other than that just keep enough time ahead of the event you are ordering for (two months or more), and that's it .. But don't avoid them worrying about being deceived.
Posted by Abdullah Katr, Germany
(5/5)
Sep 27, 2020
Verified Purchase





Verified Purchase

Super enfin un site qui livre à l international des jouets que l on ne trouve nul part ailleurs!
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Posted by Aurelie
(5/5)
May 20, 2020






The product was great, quality, Shipping, however, could use a little bit of work.
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Posted by Hunter W, United States, West Melbourne
(4/5)
May 3, 2020
Verified Purchase





Verified Purchase

I had a mix up and had to get a refund. They were very happy to help and I immediately got refunded for my purchase. Note- I requested the refund before my order was shipped.
Very good customer service!
Very good customer service!
Total Rating:





Posted by Stehann le Roux, New Zealand
(5/5)
Oct 31, 2019
Verified Purchase





Verified Purchase